How are plants shipped?

This is a very good question. Live plants require express freight, unlike other products which may take a week or so to be delivered using non-express freight services. At `The Plant Hub` we use Fastway Couriers for most metro areas and Australia Post for regional areas.

On the day your plants are shipped you will receive an email notification from us letting you know the method used along with a tracking number so you can track the progress of your delivery to your door. If at any stage you have concerns about the progress of your order you can call on 0432 440 00 or email us at [email protected] and we will do whatever we can to assist.

We are often asked; “How mature are your tube stock plants?”

The answer to this question isn't completely straight forward as the size of each individual plant varies from species to species and there are also seasonal variances in plant growth. As a guiding principle, we will always send you plants that have a well-developed root system ready to plant out immediately in your garden. The following information is intended as a guide to understanding our plant sizes.

Tubes - Tubes are the best low-cost way to mass plant your garden. We use a range of tubes to grow our plants. The tube dimensions are 5 cm X 9 cm in depth, (these are industry-standard tube sizes). The plant height range from 10 cm to 35 cm plus tall and generally have a foliage width of at least 5cm. (Naturally, the overall height of the plants will vary one from another, generally a small or low growing plant will always be a small plant in the tube).

Lawn Plugs - Lawn Plugs are a low-cost way to repair and fill in bare spots in your existing lawn, or to establish an area with a lawn alternative. The Lawn Plug trays contains 49 individually grown plants. Each plug is 3 cm square X 3 cm deep and is very easy and simple to install. We stock the popular Sapphire Buffalo grass and a range of lawn alternative plants.

100% Satisfaction guaranteed

At The Plant Hub, we stand behind our 100% satisfaction guarantee. If for any reason you are not completely satisfied with your plants we will either replace them or refund your money, no questions asked.

We value your comments, if you feel we could do better please let us know. The Plant Hub is always looking to improve what we do and your comments are welcomed.